I went to Gold Arts to have an engagement ring made, and I could not be more pleased with this business. Andrew is probably one of the most genuine, sincere and trustworthy people I have ever done business with. Besides being an incredibly friendly and helpful guy, his customer service was absolutely out of this world. During the week that the ring was being made, he texted me often to keep me up to date on how things were going. On the night I was supposed to pick up the ring, I wasn’t sure if I would be able to make it to the store before it closed, so he offered to drive it to my house so I would have it in time. After the proposal, he followed up with me to see how everything went, and I could tell he was genuinely interested in my story and excited for me. The whole process seemed more like a dealing with an old friend, rather than a business transaction. Not only was the customer service incredible, the ring itself was absolutely amazing. I brought in a picture of a ring I wanted, which Andrew was able to recreate in every detail. It was apparent that his main concern was to produce a high-quality ring, with every detail exactly as I wanted it, for the fairest price possible. In fact, when I paid him for the finished product (and the set amount we agreed upon), he gave some of the money back to me because it didn’t end up costing him as much as he had initially quoted me. He then paid for a third-party appraiser to value the ring to show me the quality of the product I had received. Based on my experience with them, I plan to return to Gold Arts for all my future jewelry needs, and I highly recommend them to anyone who is looking into buying engagement/wedding rings or any other pieces of jewelry.
I had a major problem with a special piece of jewelry and Andrew rescued me. A jeweler ruined my wedding ring. It was a real mess and I was heart broken as the wedding ring meant everything to me. A close friend recommended that I take my ring to Andrew at Gold Arts. I gave him a very difficult job, he communicated with me continually and we worked everything out. More than anything, Andrew was honest with me and he told me what he could and could not do regarding the work that was necessary to repair my wedding ring. Andrew made a new wedding ring with the same design as the original one, it is better than before and it is gorgeous. I am grateful to Andrew and I now bring all my jewelry needs to him because I trust him. He is a great jeweler.
I had always thought integrity and craftsmanship had to come with a heavy price tag, until I met Andrew. He represents the ultimate in integrity and the finest workmanship I have ever encountered. You would not expect a jeweler with such talent to be humble, but Andrew is a true gentleman.
Andrew has been our family jeweler for over 19 years and we recommend him highly for his honesty, creativity and competitive pricing. The quality and value he offers, is unique in today's jewelry market and it's always a pleasure to be in his shop.
I can not put into words how amazing my engagement ring turned out, it is possibly the most beautiful ring I have ever seen. Gold Arts has done work for me over the last 10 years and everything has been exceptional quality, very quick and turned out better than expected. I highly recommend Gold Arts for any type of your jewelry needs.
For over twenty years I've been giving my wife custom jewelry made by Gold Arts, her eyes still light up when she sees the familiar box. As an architect with an eye for detail, I've learned that Gold Arts is synonymous with flawless craftsmanship. I give them a rough idea of what I want and they always come back with something that exceeds my expectations. I'll always be grateful to them for making my gifts such a big hit. I would never go to another jeweler.